Staffs Fitness Ltd

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How to order from us


Buying Items and Services

Staffs Fitness has the following ways for you the customer to place an order:
Internet, Telephone, E Mail, Fax.

Only when Staffs Fitness has notified you the customer of acceptance of the order by dispatch of the order acknowledgement or on receipt of a purchase order shall the contract between Staffs Fitness and you the customer be deemed to be made. 

Any quotation issued by Staffs Fitness will have a time validity period shown on the quotation. After this time period the quotation will be rendered invalid and a further quotation be issued, or the original one honoured at Staffs Fitness discretion.

Any quotation is made on the understanding that it will be accepted in full. In the event of partial acceptance of the quotation by you the customer a written revised quotation may be sent by Staffs Fitness.

Submission of a quotation in no way obliges Staffs Fitness to proceed with an order, and they may withdraw the offer of sale at any time.

All orders must be paid in full before they are shipped or ordered from the Supplier.  This includes any order that is place on backorder for you because it is out of stock.


Credit and Debit Card Orders

If the card holder's address is different from the delivery address you the customer may be required to provide additional information. A Staffs Fitness representative will contact you if this is required.


Telephone Orders

Telephone orders can be placed Monday to Friday 8.00a.m to 5.30p.m


Internet Orders

Log on to and follow the on-line instructions. 
Please note that Staffs Fitness is at present unable to accept orders from Overseas or Southern Ireland on the web site.  If you require assistance with a specific quote call us on 01538 397999


E Mail or Fax Orders

If you wish to place an order via the e mail or fax please call us first to make sure that we have the necessary information to enable us to process your order.


How to Pay

The price for the Goods and Services are as stated on the Order Acknowledgement and are fully inclusive of VAT at the standard rate.

All prices on Staffs Fitness price list are provisional and shall be subject to variation without notice.

The price does not include carriage and installation on deliveries within mainland UK unless otherwise stated in writing.

The price does not include carriage and installation on deliveries outside Mainland UK, unless otherwise stated in writing.

Staffs Fitness reserves the right to amend the price to cover any alterations in labour, raw materials, transport or production costs or changes in foreign exchange rates in the event that completion of delivery is delayed for any reason beyond the vendor's control.


Staffs Fitness Price Match

If you find that the product you wish to buy is cheaper elsewhere, please call us and we will do our up most to match or beat the price you have been quoted by another store or website.

Simply send proof of quotation or a copy of the advertisement or details of where the product is advertised cheaper to; Alternatively call us on 01538 387960.

Our price match facility does not apply to (ex display, As Is product, end of line or eBay)


Distance Selling Regulations

Under the Distance Selling Regulations you have the right to cancel your order for any item purchased from our web site for a full refund.

This does not apply to items made to your specification i.e. Upholstery or Perishable goods (Supplements)

If you decide to cancel your order you must write to us at our Head Office or send an e mail to either before your order is dispatched or within seven working days of delivery of your order.  You must quote your order number/reference.


Head Office Address

Staffs Fitness Ltd
Springfield Road
ST13 6EN


If you cancel your order after it has been shipped, even if it has not yet been received or you refuse to accept the delivery, then you are responsible for all return freight charges to Staffs Fitness.

If you refuse to accept delivery of your order because it has arrived damaged then you will not be charged for its return.

If you cancel your order in writing within seven working days of delivery of you order it is your responsibility to return the order to Staffs Fitness at your expense.

You must ensure that goods are securely packaged in their original packaging and insured against loss or damage and the goods arrive in an as new saleable condition by a carrier who requires a signature as proof of delivery.

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Article details
Article ID: 2
Category: Knowledgebase
Date added: 2015-08-13 14:52:55
Views: 891
Rating (Votes): Article rated 3.1/5.0 (19)

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